Appointment Booking Procedures

Q. How can I view my upcoming appointments?

You can access a list of your future appointments by clicking the “My Schedule (Exams, Appointments etc.)” button in the menu.

Q. How can I cancel an appointment?

If you see a 'cancel' link beside your appointment on the “My Schedule (Exams, Appointments etc.)” tab you can use this to cancel your appointment. If you do not see this link, please call or visit the 435 Goodell office to cancel your appointment.

Q. What can I do if I have a question or concern?

If your question/concern is urgent you should contact Disability Services through phone (413-545-0892) or email disability@umass.edu.